Privacy Policy


This summary is not a legally-binding document. It is intended to concisely and simply explain how we handle your personal information.

For more detailed information, please read the text of the policy proper, found below.

The information we collect

  • We collect anonymous information about your system, such as your IP address, or the length of your visit, to optimise our site and provide you with a better experience.
  • When you sign up, the information we collect is stored securely. We’ll use it to get in touch with you, but we’ll never send you spam.
  • We might share your information with third parties where required, but we will never resell it for our own benefit.
  • We’ll keep a log of some of your activities on the site, such as any purchases your make, to the extent required by law, and to provide our services.
  • We might record any other information you provide to us, (for example, by email), where we need it to contact you in the future or provide you with a service.


  • We use cookies on our site to provide you with a customised experience, and remember that you’re logged in.
  • Cookies are small strings of numbers and letters that we store on your computer to identify your browser.
  • None of our cookies contain any personal information, and they are always securely encrypted.
  • Cookies are required for our site to work properly.

Use of your information

  • We may use your information to:
    • Personalise your experience on our site.
    • Handle any purchases you make.
    • Keep in contact with you, including sending you any newsletters or updates you subscribe to.
    • Collect statistics about our services.
    • Verify that our users are using the site in a way that complies with all of our policies and terms.
  • We will NEVER use your information for:
    • Third-party marketing communications (spam!).
  • We might disclose your information to third-parties:
    • When required by law, for example as evidence in legal proceedings.
    • To defend our legal rights.
    • When required to provide a part of our service, for example with our payment provider.

Your rights

  • We respect your right to privacy. You can request to view the information we’ve stored about you at any time.
  • We respect your right to disappear. We will honour requests to have personal information deleted.
  • We respect your right to open communication, except where such communication is illegal, obscenely offensive or presents a threat to our organisation.
  • We respect your right to keep your information up-to-date. We encourage you to contact us with changes to your details.
  • We respect your right to security. We will always store your information securely. We process payments via a certified, secure payment provider which is fully PCI-compliant.

This policy

  • We might make changes to this policy at any time. Check back regularly to keep up-to-date.
  • If you do not agree with this, or any of our other policies, you may not use our site or services.

Our details

  • This website is owned and operated by Landlords MK (Milton Keynes Private Landlords Association), a non-profit organisation.
  • Our business address, along with all of our contact information, can be found on our About page

Privacy Policy

  1. Introduction
    1. We respect the right of our users. This policy explains how we handle your personal information.
  2. Collection of personal information
    1. We may collect, store, and process the following information:
      • Information about your system and use of our site, including your IP address, browser type, location, referral source, length of visit, page views, and navigation.
      • Information you provide to us during registration.
      • Information you provide to us in your profile.
      • Information related to any purchases you make on our site.
      • Information you contribute to our site for publishing on the internet, including the content of your posts.
      • Information in any communications you send to us including any metadata associated with the communication.
      • Any other information you choose to send us.
    2. Before you share information about another person with us, you must obtain that person’s consent to the disclosure of the information, and our handling of it in accordance with this policy.
  3. Using your information
    1. We will use the information we collect for the purpose defined in this policy or on the relevant pages of our site.
    2. We may use your information to:
      • Personalise our website for you.
      • Administrate our website and business.
      • Enable your use of services available on our site.
      • Supply you with services purchased through our site.
      • Send financial documents, such as statements, invoices, and payment reminders to you.
      • To collect payments from you.
      • To send non-marketing communications.
      • To send you email notifications related to the site or that you have specifically requested.
    3. We will not supply your personal information to any third parties for the purpose of their or any other third parties marketing communications.
    4. All of our site financial transactions are processed by PayPal, our payment services provider. You can review PayPal’s privacy policy on their site at We will share your information with our provider only to the extent required to process your payments, issue refunds, or deal with complaints or queries about payments.
  4. Disclosing your information
    1. We may disclose your information to privileged members of our organisation for the purpose of administrating our site and organisation.
    2. We may disclose your information to insurers, professional advisers, agents, suppliers or subcontractors as much as is reasonably necessary for the purposes set out in this policy.
    3. We may disclose your information:
      • To the extent we are required to do so by law.
      • In connection with actual or prospective legal proceedings.
      • To exercise or defend our legal rights (including providing information to others for the purpose of fraud prevention).
    4. Except as stated in this policy, we will not provide your personal information to third parties.
  5. International handling of your information
    1. Information we collect may be transferred to the following countries that do not have data protection laws equivalent to those provided within Europe: the United States of America, Canada.
    2. Personal information that you publish on our site may be available around the world. We cannot prevent the use or misuse of this information by others.
    3. Your expressly agree to the transfers of personal information described in this section by using our site or services.
  6. Retaining  your information
    1. This section sets out our data retention policies.
    2. Personal information that we collect and process for any purpose(s) will not be held for longer than is necessary for that purpose(s).
    3. Notwithstanding to the other provisions of this section, we will retain information, or documents containing information:
      • To the extent required by law.
      • If we believe that the documents or information may be relevant to actual or prospective legal proceedings.
      • To exercise or defend our legal rights (including for the purpose of fraud protection).
  7. Security
    1. We will take reasonable technical and organizational precautions to avoid the loss, alteration or misuse of your personal information.
    2. We will store all the personal information you provide on our secure servers.
    3. All areas of our site, and any information entered through it, are protected by encryption technology.
    4. You acknowledge that transmission of data over the internet is inherently insecure, and we cannot guarantee the security of data send over the internet.
    5. You are responsible for keeping the password you use on our website confidential. We will not ask you for your password, except when you log in to our site.
  8. Amendments
    1. We may update this policy from time to time by publishing a new version on our site.
    2. You should check this page occasionally to ensure you are happy with any changes to the policy.
  9. Your rights
    1. You may instruct us to provide you with any personal information we hold about you. This will be subject to:
      • The supply of appropriate evidence of your identity, such as a photocopy of your passport, verified by your solicitor or bank, plus an original copy of a utility bill showing your current address.
      • A small fee (of less than £20), the amount to be decided by the administrator providing the information.
    2. We may withhold personal information that you request to the extent permitted by law.
  10. Third party sites
    1. Our site includes hyperlinks to, and details of, third party websites.
    2. We have no control over, and are not responsible for, content or privacy policies and practices of third party sites.
  11. Keeping your information up-to-date
    1. Please notify us if your information changes, so we can update or correct your information.
  12. Cookies
    1. Our website uses cookies.
    2. Cookies are small files containing an identifier that is sent between your browser and the web server with each request.
    3. Cookies can be ‘persistent’ or ‘session’ cookies. Persistent cookies are stored until a set expiration date, unless deleted by the user. Session cookies expire when the web browser is closed.
    4. Cookies do not typically contain any information that is personally identifiable, but information that we store about you make be linked to the information stored in a cookie.
    5. We use both session and persistent cookies on our site.
    6. Most browsers allow you to refuse to accept cookies.
      • In Internet Explorer (version 10), you can block cookies using the settings provided by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’ and then ‘Advanced’.
      • In Firefox (version 24), you can block cookies by clicking ‘Tools’, ‘Options’, ‘Privacy’, selecting ‘Use custom settings for history’, and unticking ‘Accept cookies from sites’.
      • In Chrome (version 29), by accessing the ‘Customize and Control’ menu, ‘Settings’, ‘Show advanced settings’, ‘Content settings’, and selecting ‘Block sites from setting any data’ under the ‘Cookies’ heading.
    7. By blocking cookies, you will have a negative impact on the usability of many sites.
    8. If you block cookies, many features of our site, including members-only features, may be unavailable to you.
  13. Our details
    1. This website is owned and operated by Landlords MK (Milton Keynes Private Landlord Association), a non-profit organisation.
    2. You can find our information and contact details on the About page of our site.